As a server, you need an engaging resume that captures the most compelling aspects of your experience within the hospitality industry. Focus on creating impactful content that shows potential employers your proven track record of delivering exceptional service in fast-paced restaurant environments. In this guide, we’ll provide you with all the tools you need to translate your career into an eye-catching server resume.
Key Takeaways
Emphasize interpersonal skills: Feature a mix of communication skills to show hiring managers that you can interface with guests and deliver an outstanding dining experience.
Showcase team collaboration: Highlight your ability to coordinate with servers, managers, and kitchen staff during high-volume shifts to resolve guest issues and maximize the efficiency of restaurant operations.
Include measurable accomplishments: Incorporate quantifiable results into your bullet points to paint a clearer picture of your achievements, such as guest satisfaction scores and sales metrics.
1. Select a suitable layout and design for your server resume
A server resume should be clean and easy to read, showcasing your expertise in customer service, hospitality, and restaurant operations. Opt for a well-organized layout that places your most engaging accomplishments front and center. Avoid overly complex and colorful designs that might distract the hiring manager from your qualifications and experience.
2. Write a compelling profile summarizing your server qualifications
The opening summary is your first opportunity to grab the hiring manager’s attention and establish the overall tone of your resume. It should emphasize your relevant skill sets and strengths that match the job description, such as upselling techniques and customer service. Emphasize your passion for the hospitality industry. Paint a vivid picture of how you’ve consistently delivered an exceptional dining experience, even during the busiest shifts. This sends a clear message that you have the serving expertise to thrive in fast-paced restaurant environments.
Strong summary example for a server:
A results-driven server with seven years of experience in fine dining, specializing in guest relations, upselling techniques, and team development. A proven track record of increasing sales through personalized recommendations and consistently delivering an exceptional guest experience in high-end establishments.
Weak summary example for a server:
I’m an expert server with many years of experience at a variety of restaurants. I can communicate well with guests and work in team environments. I’m excited to apply my skills as the new server at your establishment.
3. Incorporate a results-focused work history section for your server resume
The work history section is the core foundation of your server resume, illustrating your most impactful achievements as a hospitality professional. As you build out your bullet points, focus on incorporating quantifiable accomplishments to draw the hiring manager’s eye, such as guest satisfaction scores, sales revenue, and restaurant reviews. Emphasize your ability to handle stress and communicate effectively with guests and diverse teams, even during high-volume periods.
Strong experience example for a server:
Server, La Trattoria Bella, Philadelphia, PA | November 2022 – present
Surpassed monthly sales goals by 25% by delivering personalized menu recommendations based on guest preferences and dietary restrictions
Achieved monthly guest satisfaction scores of 91% to 94% by promptly addressing guest concerns and providing attentive, high-quality service
Collaborated with kitchen and front-of-house staff to ensure seamless service during peak hours and special events
Weak experience example for a server:
Server | The Diner | Austin, TX | May 2020 – present
Serve food and drinks to customers in a timely manner
Assist the restaurant in training new employees
Resolve problems quickly and efficiently during fast-paced dinner rushes
4. List your education and any pertinent certifications for a server
While formal education is often not a requirement for servers, a degree in tourism and hospitality management could be advantageous for your long-term career prospects, especially if you have aspirations for a management-level position. Most establishments will also expect a ServSafe certification, which will demonstrate your knowledge of food safety protocols.
Education example for a server:
Education
Bachelor of Arts (B.A.) in Hospitality & Tourism
University of Syracuse, New York, NY | September 2015 – June 2019
Certifications
ServSafe Food Handler Certification | June 2021
5. Highlight your essential abilities and technical proficiencies for a server
Although not every restaurant will employ the use of an applicant tracking system (ATS), it’s still important to feature a list of your most relevant skill sets. Be sure to display a range of interpersonal and hospitality management skills, especially if they’re mentioned in the job description. Below, you’ll find a collection of potential key terms that you may encounter when pursuing a server position:
Key skills for a server:
Sales
Hospitality management
Communication
Menu knowledge
Conflict resolution
Multitasking
Customer service
Restaurant management
Event coordination
Staff development
Food safety regulations
Team collaboration
Fine dining
Upselling techniques
Guest relations
Build Your Resume
Resume.org offers free, HR-approved resume templates to help you create a professional resume in minutes.
Choose a professional and straightforward resume template. For server roles, the focus should be on clarity and the ability to communicate your qualifications and skills quickly. Avoid overly elaborate designs that might distract from your qualifications. Opt for a simple, clean design that emphasizes your hospitality experience.
Banquet Server
Fine Dining Server
Waitress Server
John Bergsen (123) 456-7890 [email protected]
LinkedIn | Portfolio
San Diego, CA 12345
Summary
A banquet server with five years of experience providing exceptional service during large events with up to 200 attendees. A strong history of collaborating with kitchen staff and banquet servers to refine operational workflows in fast-paced restaurant environments.
Professional Experience
Lead Banquet Server, Harlem Banquet Hall, New York, NY | July 2021 – present
Provide outstanding service to guests across over 400 events with up to 200 attendees, coordinate restaurant operations, and ensure an exceptional dining experience
Manage and train a team of over 15 banquet servers and define workflows to maximize operational efficiency, contributing to a 92% guest satisfaction rating
Resolve guest issues in a timely and professional manner and coordinate with kitchen staff to accommodate unique dietary needs and menu adjustments
Banquet Server, Rosemont Banquet Hall, New York, NY | June 2019 – July 2021
Delivered exceptional guest service during over 100 events with up to 150 attendees, fielded guest concerns, and identified timely solutions to ensure a quality dining experience, contributing to a 12% increase in repeat business
Collaborated with diverse teams of banquet servers and chefs to refine restaurant operations and enhance service delivery
Education
Bachelor of Arts (B.A.) in Hospitality & Tourism University of Syracuse, New York, NY | September 2015 – June 2019
Key Skills
Team management
Event management
Guest relations
Staff development
Hospitality management
Certifications
ServSafe Certification, 2019
Vincent Romano (123) 456-7890 [email protected]
LinkedIn | Portfolio
Philadelphia, PA 12345
Summary
An accomplished fine dining server with five years of experience delivering outstanding service in upscale Italian restaurants. A proven track record of exceeding sales targets and identifying creative ways to enhance the guest experience.
Professional Experience
Server, La Trattoria Bella, Philadelphia, PA | November 2022 – present
Surpassed monthly sales goals by 25% through expert upselling techniques and personalized menu recommendations based on guest preferences and dietary restrictions
Achieved monthly guest satisfaction scores of 91% to 94% by promptly addressing guest concerns and providing attentive, high-quality service
Collaborated with kitchen and front-of-house staff to ensure seamless service during peak hours and special events
Server, Giovanni’s Ristorante, Philadelphia, PA | July 2018 – November 2022
Increased wine sales by 18% by offering expert wine pairing suggestions to enhance guests’ dining experiences
Consistently exceeded monthly sales targets by 12% through in-depth knowledge of the menu, preparation techniques, and ingredient sourcing
Delivered exceptional guest service by anticipating needs and resolving concerns with patience and professionalism
Education
Bachelor of Arts (B.A.) in Hospitality & Tourism Temple University, Philadelphia, PA | September 2015 – June 2018
Key Skills
Guest relations
Upselling and sales techniques
Communication
Customer service
Menu knowledge
Certifications
ServSafe Certification, 2018
Natalie Cohen (123) 456-7890 [email protected]
LinkedIn | Portfolio
New York, NY 12345
Summary
A results-driven server with seven years of experience in fine dining, specializing in guest relations, upselling techniques, and team development. A proven track record of increasing sales through personalized recommendations and consistently delivering an exceptional guest experience in high-end establishments.
Professional Experience
Cocktail Server, Le Bernardin, New York, NY | April 2021 – present
Provide exceptional service to over 120 guests daily in an upscale establishment, leverage extensive menu knowledge to upsell premium cocktails and entrees, and generate over $110,000 in annual sales
Offer tailored recommendations on seafood specialties, educating guests on preparation methods and ingredients to enhance their dining experience
Train and mentor over 40 servers and identify opportunities to improve team performance, contributing to a 12% increase in guest satisfaction scores
Cocktail Server, The River Café, Brooklyn, NY | July 2017 – April 2021
Upsold signature cocktails and high-end dishes, consistently exceeding monthly sales goals by 30% through strategic menu recommendations
Maintained a fine dining atmosphere by resolving guest concerns with professionalism, contributing to a 95% customer satisfaction rate
Collaborated with kitchen and bar teams to ensure smooth service during peak hours and special events
Education
Bachelor of Arts (B.A.) in Hospitality & Tourism University of Syracuse, New York, NY | September 2013 – June 2017
Key Skills
Upselling techniques
Guest services
Staff development
Fine dining
Team collaboration
Certifications
ServSafe Certification, 2017
Frequently Asked Questions: Server Resume Examples and Advice
What are common action verbs for server resumes?
Action Verbs
Achieved
Implemented
Collaborated
Improved
Communicated
Led
Coordinated
Managed
Delivered
Prepared
Drove
Provided
Enhanced
Resolved
Identified
Served
How do you align your server resume with a job posting? Data from the Bureau of Labor Statistics indicates that server occupations are only expected to grow by 1% over the next decade. Despite the lack of growth, this still amounts to over 2 million server jobs each year. While you can always find new serving gigs, the most lucrative establishments will be far more selective in who they hire. To secure the highest-paying server positions, align your resume with the job description. For example, if a restaurant is looking for a candidate with extensive fine dining experience, make this part of your background the focal point of your opening summary and work history sections.
What is the best server resume format? The best resume format for servers is reverse-chronological, which highlights your most recent experience first. This format helps showcase your experience in fast-paced environments and demonstrates how your skills have developed over time. A combination format is generally not advisable here, as hiring managers will be far more interested in your work history.
Irina Pichura, founder of Resumeology, is a renowned career coach with over 10 years of recruiting experience at Fortune 500 companies like Goldman Sachs and ADP, as well as startups such as Investopedia. With a degree in Psychology from Fordham University in New York City, Irina offers a unique perspective on what it takes to stand out in a competitive job market.
Written by professional resume writers and loved by hiring managers
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